Shipping
We attach great importance to safe and reliable shipping. Please note the following details regarding our shipping process.
Processing Time
- Orders are typically processed within 1-2 business days. If a prepayment is needed, the order will be processed after payment confirmation.
- During peak seasons, processing time may be slightly longer. We appreciate your patience during these times.
Shipping Methods
- We utilize reliable shipping carriers to ensure timely and secure delivery of your orders.
Shipping Costs
- Shipping costs will vary based on the destination and the weight of the package.
- At the request of customers we offer freight collect.
Delivery Time
- Delivery times may vary depending on the destination and the chosen shipping method.
Customs and Duties
- For international orders, please be aware that customs fees, taxes, or import duties may apply upon arrival in your country.
- These additional charges are the responsibility of the customer and are not included in the product or shipping costs.
Lost or Damaged Packages
- In the rare event that your package is lost or damaged during transit, please contact us as soon as possible.
- We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution for you.
Please note that this shipping policy is subject to change. If you have any further questions or concerns regarding our shipping policy, please feel free to reach out to our sales support team.